For IT services and MSPs
Statements of work that are precise about scope and clear about price.
In IT services, the proposal is the contract's first draft. Scope, assumptions, exclusions, and service levels have to be right, and the price has to show monthly managed services next to one-time project work without confusing anyone. Veew drafts the scope from your assessment call, prices from your catalog, and keeps the terms locked.
Northwind: Platform rollout
Scope, timeline, and investment for Northwind Logistics, prepared by Northstar Software.
Overview
This statement of work describes the engagement between Northstar Software and Northwind Logistics: what we will deliver, when, what it costs, and how we will know it is done.
We've structured the work in phases so you see progress early and can adjust scope between milestones.
Objectives
What success looks like for Northwind Logistics at the end of this engagement.
Objective one
State the business outcome, not the activity, e.g. 'Reduce onboarding time from 3 weeks to 1'.
Objective two
Keep it measurable where you can; the acceptance criteria below tie back to these.
Objective three
Optional. Fewer, sharper objectives make for cleaner scope conversations later.
Scope & deliverables
Everything below is included. Anything not listed is out of scope (see Assumptions).
Discovery & plan
Stakeholder interviews, current-state review, and a written plan with milestones and owners.
Build / implementation
The core deliverable: configure, build, or migrate as agreed. Weekly demos.
Training & handover
Documentation, two training sessions, and 30 days of post-launch support.
Project management
Weekly status, a shared tracker, and a single point of contact at Northstar Software.
Milestones
Dates assume kickoff within two weeks of signature.
Phase 1: Discovery
Interviews, audit, and plan. Milestone: plan approved by Northwind Logistics.
Phase 2: Build
Implementation with weekly demos. Milestone: UAT sign-off.
Phase 3: Launch & handover
Go-live, training, documentation. Milestone: acceptance.
Assumptions & out of scope
Northwind Logistics will provide timely access to systems, data, and stakeholders; a single decision-maker will be available for approvals within two business days.
Out of scope: anything not listed under Scope & deliverables, including new integrations, ongoing managed services after the support window, and third-party licence costs. Changes are handled through a short written change order with revised effort and dates.
Investment
Fixed fee per phase, invoiced at the start of each phase. Optional items are quoted separately.
This statement of work
The deliverables above, one number.
| Item | |
|---|---|
Deliverables Everything listed in scope | |
Project management Weekly reporting and a single point of contact | |
Acceptance Review and sign-off against the criteria above | |
| $48,000 first-year total | $48,000 one-time |
Prices exclude taxes and third-party costs. Valid for 30 days.
Your team
Alex Rivera
Engagement lead and your day-to-day contact.
Next steps
Approve this SOW
Reply to confirm, or use the button below.
Kickoff
We'll schedule kickoff within 5 business days of approval.
Phase 1 begins
Discovery interviews start the week after kickoff.
Questions? Alex Rivera · alex@northstar.example
Acceptance & terms
Each phase is accepted when its milestone criteria are met; feedback not raised within five business days is deemed acceptance. Fees are invoiced per phase, net 15. Either party may terminate for convenience with 14 days' notice; work completed to date is billable. Master services terms apply.
A live render of a Veew proposal for a sample deal, not a mockup. Scroll it.
The problem
Why IT proposals go wrong
Vague scope becomes free work
A deliverable written loosely in the proposal is a change request you can't bill for later.
Recurring and one-time pricing collide
Managed services per user per month, a migration priced once, hardware passed through. Most tools flatten it into one list.
Quotes with no story
A PSA quote is a list of SKUs. It doesn't explain why the client should care or what happens after they sign.
How Veew helps
What Veew does for an IT services firm
Scope drafted from the assessment
Current state, proposed environment, phases, assumptions, and exclusions written from your notes, in the client's terms.
Recurring next to one-time
Pricing tables hold monthly, annual, and one-time lines with the right totals. Options for Essentials, Standard, and Premium.
Terms and SLAs that never drift
Lock the terms, SLA, and acceptance sections in your template. Engineers personalize the rest.
A credentials deck for the first meeting
The capabilities deck and the SOW come from the same brand system, so the first meeting and the paperwork match.
Assessment, SOW, and quote together
Each document you publish for a client lands in the deal space by itself: the assessment deck, the SOW, the quote. The client gets one link and never digs through email for the latest version.
Templates
Start from a template built for this
Every template is a real Veew document. The AI fills it for the deal; you keep the structure.
Quote Template
One page: a short note, the pricing, how to accept. For deals that don't need the story.
Capabilities Deck Template
The credentials deck for a first conversation: who we are, what we do, proof, how we work.
Sales Proposal Template
The complete B2B arc: summary → challenges → approach → proof → pricing → next steps.
Works with
Connect the tools that already know your customer
No integration? Enter deal details manually and Veew does the rest.
Coming from
How Veew compares with what you use today
Questions
Questions it services and msps ask
Does it integrate with our PSA?
Not yet. HubSpot is live; ConnectWise, Autotask, and HaloPSA are on the list. Tell us which you use at hello@veew.ai and it moves up.
Can the client accept on the link?
Yes. A lightweight Accept step records who accepted and when. For countersigned contracts, send the PDF to your e-signature tool.
Can we show hardware pass-through?
Yes. One-time line items with quantities, alongside per-user monthly services, in the same table with separate totals.
Is the PDF good enough to attach to a contract?
It is rendered from the same design as the link, page for page, so it reads as a proper document rather than a printed web page.
For IT services and MSPs
See Veew on one of your own deals.
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